PRINT & SHIPPING INFORMATION

Fine Art Prints

  • Print Quality: Giclée fine art reproduction by award wining Caxton Digital Prints, Christchurch. High-resolution, wide-format scans and printing.

  • Archival Quality: Printed on 310 gsm German etching paper with long-life pigment-based inks; rated for 100+ years.

  • Print Process: Each artwork is scanned using the latest high-resolution wide-format technology, then printed and finished by hand.

  • Packaging: Prints are flat-packed on card, individually wrapped, and shipped securely across Aotearoa.

Shipping Policy

  • Processing Time: Orders are processed within 3 to 5 business days.

  • New Zealand Shipping: Standard shipping cost applies, but it includes rural delivery within New Zealand.

  • Pickup Option: Local pickup is available in Christchurch—please select this option at checkout.

  • Digital Downloads: For international customers, we offer downloadable prints so you can print locally and save on shipping.

  • Tracking: All domestic orders come with tracking; digital orders have automatic confirmation.

  • Damaged Parcels: Contact us within 7 days if damaged; we’ll arrange a replacement.

Digital Downloads

  • Personal Use Only: These digital downloads are for personal, non-commercial use only.

  • Printing Recommendations: For best results, print on high-quality, archival paper via a professional print service. Files are provided in high resolution for clear reproduction.

  • No Resale: The files cannot be resold, redistributed, or used for commercial purposes.

  • File Access: After purchase, you'll receive a download link by email—please save it securely.

  • No Refunds: Due to the digital nature, all sales are final.

  • Support: If you have any issues downloading your file, please contact us—our team is happy to help.

  • Legal: These terms are governed by New Zealand law.

Ordering Information

  • Ordering Commissions: To place a custom commission, visit our Commission Page [link] for details and to submit your request.

  • Payment Methods: We accept credit cards and bank transfers.

  • Colour Variation: Please note that actual colours may vary slightly from what you see on screen due to monitor differences.

  • Framing: None of the prints or paintings comes framed. We encourage you to support a local small business framer in your area to get the perfect custom frame.

Copyright

  • Copyright Ownership: All artworks, digital downloads, and designs are © Carrie Ladbrook and remain the intellectual property of the artist.

  • Usage Rights: Purchase of a digital download grants personal, non-commercial use only; no resale or redistribution is permitted.

  • Reproduction: You may not reproduce, modify, or use the artwork for commercial purposes without explicit permission.

  • Contact for Licensing: For commercial use or licensing inquiries, please contact us directly via our website.

  • Enforcement: Any breach of these copyright terms may result in legal action, and we reserve the right to pursue damages or injunctive relief as applicable.

  • Royalties: Under New Zealand’s Resale Right for Visual Artists Act 2023, the artist retains a 5% royalty on qualifying future resales.